When everyone has a home

Housing advice for Northern Ireland

Advice by Email

Please check our website for advice before using our advice by email service. 

Before you begin...

We can only help if your question is about housing in Northern Ireland.

If you need advice on housing in other parts of the UK or the Republic of Ireland, visit:  

We'll try to respond as quickly as possible, but it can take up to 3 working days, and will take longer over the holiday period.  If your situation is complicated or you need urgent help, please speak to one of our advisers. 

Make sure you read and understand our terms and conditions before you begin. Required entry fields are indicated with a *. If you are concerned about the safety of your personal information, please read our Data Protection statement.

This service may not work with HOTMAIL email addresses.  You can use our chat service instead if you only have a HOTMAIL account and do not want to set up a new email account. You can set up a new email account quickly using providers like ProtonGmail and Outlook. There are lots of other email providers available.

About your housing situation

Your rights will depend on whether or not you have a current, valid contract for your property

Your question

We will only contact you by telephone if it appears that your situation is really urgent and that you need to speak with an adviser.

This service is only for people who are living in Northern Ireland or who want to know about housing law in Northern Ireland.

The law is different in England, Scotland, Wales and the Republic of Ireland so we can't help if your question is about housing in these countries.  If you need advice on housing in England, Scotland or Wales contact Shelter.  For advice in the Republic of Ireland contact your local Citizens Information service. 

Please tell us which Northern Ireland council area you live in. If you need advice on housing in England, Scotland or Wales, please visit Shelter and if you need advice on housing in the Republic of Ireland, please contact Citizens Information

Terms and conditions

Please read the e-advice terms and conditions and indicate your agreement: